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Nedbank launches American Express merchant acceptance in Zim


Aug 3, 2023

By ETimes

Nedbank, in a bid to improve its overall offering, especially to tourists and attract more dollars, has launched an American Express merchant acceptance in Zimbabwe.

It is estimated that of the tourists visiting the country, 40% will be holding their American Express Card.

Nedbank Zimbabwe is the first licensee to acquire merchants for American Express acceptance in Zimbabwe, as it responded to calls from its customers on how best to help the tourism industry.

“We are pleased to be the acquirer of American Express in Zimbabwe and to allow international American Express Card Members to use their Cards in the country. This will provide the increasing number of tourists and business travellers coming to Zimbabwe greater payment choice,” Heresy Herry, executive head of origination and sales at Nedbank Zimbabwe said.

“We value the confidence that American Express has placed in us to significantly enhance the payment experience in our market. Furthermore, for our merchants, it provides the opportunity to capture more business from international American Express Card Members visiting the country.”

Briana Wilsey, vice president and general manager of Global Network Services EMEA at American Express, said: “We are committed to significantly expanding the number of places that accept American Express around the world. The agreement with Nedbank Zimbabwe to enable acceptance of American Express payments in Zimbabwe is just one of the ways in which we’re expanding in Africa to enable greater payment choice for businesses and consumers.”

This makes it possible for worldwide American Express Card Members to use their Cards at physical and online businesses owned by Nedbank Zimbabwe, such as hotels, restaurants, and tourist attractions.

Market-leading reconciliation and balancing solutions are available to merchants, including Nedbank Zimbabwe’s online merchant site, where they can monitor and download settlements, submissions, and transactions, as well as swiftly and effectively address any disputes – Harare

By ETimes

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